How to return an item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
- Please email firstname.lastname@example.org or call 800-872-2532 to request a return. We will then provide you with an RM#.
- Then you may return the item to:
Returns Department RM#(your number)
2803 N 22nd St.
Decatur, IL 62526-2103
Some items cannot be returned if they are opened; including all electronics.
Merchandise that has been used or altered cannot be accepted for return.
Obsolete or discontinued parts cannot be returned.
A 20% restocking fee could be applied.