Returns Policy

How to return an item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

  1. Please email parts@usaclean.com or call 800-872-2532 to request a return. We will then provide you with an RM#.
  2. Then you may return the item to:

    USA-CLEAN, Inc.
    Returns Department RM#(your number)
    2803 N 22nd St.
    Decatur, IL 62526-2103

Return exceptions

Some items cannot be returned if they are opened; including all electronics.

Merchandise that has been used or altered cannot be accepted for return.

Obsolete or discontinued parts cannot be returned.

Restocking fee

A 20% restocking fee could be applied.

 

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