Customer Resources
Aramsco welcomes Jon-Don and USA-CLEAN customers! Since Aramsco became aware of Jon-Don’s situation, we have been working tirelessly to provide minimal disruption to Jon-Don’s customers. We are committed to supporting you through this transition and delivering the best-in-class service you have come to expect.
Our Customer Service team is ready to assist you with whatever you need to keep your business running smoothly. If you have questions and need assistance, please contact the team at 1-800-556-6366.
What’s next? We want to anticipate certain changes that may impact you and do our best to answer your questions, some of which may be found below:
What does this change mean for me?
Our goal is to provide minimal disruptions to the USA-CLEAN customers and continue to provide the customers with best-in-class service. The same customer service representatives, sales professionals and operations teams you are already familiar with are ready to serve you. Please call us and let us know how we can help serve you best.
Where do I send my outstanding payments?
Please continue to make payments for your outstanding USA-CLEAN invoices in the same way you’ve been sending payments. In the next few weeks, you will receive correspondence from USA-CLEAN and Aramsco with updated payment instructions. IMPORTANT: For security purposes, please make sure to call your primary sales, customer service or credit representative to verbally confirm the new payment instructions.
What if I had credit terms with USA-CLEAN?
If you already have credit terms with USA-CLEAN, and your account is in good standing, those credit terms will be honored the same way. Note: credit terms are subject to change at USA-CLEAN’s discretion.